Beauty Advisor Inquiries: M-F 8am-7pm ET
Technical/Order Inquiries:
M-F 10am-7pm, S-S 10am-8pm ET
Call Us: 877-311-3883
Email Us your questions
Shipping
Shipping Charges
There are no Shipping and Handling charges when sending an Estée Lauder Online EGift Card.

Shipping and handling charges per order (delivery for most standard orders within 5-7 business days).
ORDER TOTAL
$0.00 - $25.00
$25.01 - $40.00
$40.01 - $60.00
$60.01 - $80.00
$80.01 - $100.00
Over $100.00
STANDARD
Free
Free
Free 
Free
Free 
Free
2ND DAY
$10.00
$11.00
$12.00
$13.00
$14.00
$15.00
OVERNIGHT
$15.00
$16.00
$17.00
$18.00
$19.00
$20.00
Shipping Options
esteelauder.com orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the shipping options available for your esteelauder.com package. Please select the option
that best suits your delivery needs during "Checkout."

ELECTRONIC DELIVERY
  • Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.
STANDARD SERVICE
  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on
    product availability.
  • Most Standard orders are delivered within 5 -7 business days from the order's ship date.
  • Please note: most orders destined for P.O. Boxes, APO/FPO and U.S. Territories are delivered within 6-14
    business days of the order's ship date.
2ND DAY SERVICE
  • 2nd Day orders placed by 3:00 PM ET will be processed and shipped the same day, depending on product
    availability.
  • 2nd Day orders placed after 3:00 PM ET will be processed and shipped the next business day.
  • Most orders shipped via 2nd Day Service are delivered within 2-3 business days from the order's ship date.
  • We're sorry, orders destined for P.O. Boxes, APO/FPO locations, and Canada are not eligible for 2nd Day Service.
  • Please note that a signature may be required upon delivery for 2nd Day shipments.
OVERNIGHT SERVICE
  • Overnight orders placed by 3:00 PM ET will be processed and shipped the same day, depending on product
    availability.
  • Overnight orders placed after 3:00 PM ET will be processed and shipped the next business day.
  • Orders shipped via Overnight Service are delivered within 1 business day from the order's ship date.
  • We're sorry, orders destined for P.O. Boxes, APO/FPO locations, and Canada are not eligible for Overnight Shipping.
  • Please note that a signature may be required upon delivery for Overnight shipments.
Shipping Rules and Restrictions
  • Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays in
    the United States.
  • Orders with Overnight or 2nd Day Service will be shipped the same day if placed by 3:00 PM EST.
  • Orders with Overnight or 2nd Day Service require a signature upon delivery unless otherwise designated by
    the recipient. If a signature waiver is in place, esteelauder.com cannot accept responsibility for lost or stolen
    packages.
  • Overnight or 2nd Day Service is not available for shipments to APO/FPO, P.O. Boxes, certain locations in
    Alaska and Canada. Please call us at 877-311-3883 if you have any questions.
  • Some items sold by esteelauder.com require special handling as specified by federal, state and local
    regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At esteelauder.com, we comply with these regulations therefore the shipment of some products to
    certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you
    for your understanding. If you wish to provide a physical address in the United States to which we can deliver,
    we will be happy to ship your full order.
  • We're sorry, we are currently unable to accept orders to be billed or shipped to destinations outside the U.S and Canada.
    We apologize for any inconvenience.
Shipments to APO/FPO and PO Box Addresses
  • Most items may be shipped to a P.O. Box or Military APO/FPO address, but some restrictions apply.
  • Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal
    Service and cannot be shipped via 2nd Day or Overnight Priority service.
Shipping to Alaska, Hawaii and U.S. Territories
  • esteelauder.com accepts orders being shipped to Alaska, Hawaii and the U.S. Territories Puerto Rico, Guam,
    and U.S. Virgin Islands.
  • Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply. See shipping
    rules and restrictions
  • Priority shipping methods (Overnight or 2nd Day service) are not available for certain locations in Alaska and
    Hawaii and the U.S. Territories. If you have any questions concerning the shipment of your order, please
    contact us via email or call us at 877-311-3883.
  • Orders being sent to Canada are processed and shipped within 1-2 business days. Please expect delivery within 14-20 business days from ship date. An additional charge of $5.00 will be added for each shipment to Canada. Please note: All orders shipped to Canada are subject to applicable duties and taxes.