FOR BEAUTY ADVICE & RECOMMENDATIONS:
Mon.–Fri., 10am–10pm ET
Sat. & Sun., 12 pm–8pm ET FOR ORDER SUPPORT:
Mon.–Fri., 8am–Midnight ET
Sat. & Sun., 10am–10pm ET
Mon.–Fri., 8am–10pm ET
Sat. & Sun: 10am–8pm ET
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Estimated Delivery Dates Disclaimer
For your convenience, please find the estimated delivery timeframes below. Please note that they are subject to change. For the most up-to-date delivery information, please track your shipment using the tracking number that is included in your shipping confirmation.
Applies to in-stock items only. Delivery of out-of-stock items is subject to availability, and we will keep you informed via email.
Shipping Costs & Timeframes
|Ship Method||Total Delivery Timing||Place Order By||Cost1|
|Standard||Processing: 1-2 business days|
Shipping: 3-6 business days
|Second Day2||Processing: Same business day|
Shipping: 2 business days
|Overnight2||Processing: Same business day|
Shipping: 1 business day
1 Shipping costs will be calculated based on total order.
2 In order to process and ship your order with Second Day or Overnight shipping on the same business day, submit your order by the time noted above.
See below for additional details on Alaska, Hawaii, U.S. Territories, P.O. Boxes and APO/FPO/DPO Addresses and International Locations.
Shipping to select rural or remote destinations may result in extended shipping times. Please note, Overnight Service may not be available for some remote destinations.
A signature may be required upon delivery for Overnight and Second Day shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day. Please select the option that best suits your delivery needs during checkout.
Sending an EsteeLauder.com eGift card via email is free of charge.
Please Note: All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Shipping Address Disclaimer
At this time, EsteeLauder.com is unable to ship to more than one address within a single order. Please place a separate order for each designated shipping address and make sure to verify that the address details are accurate to avoid any errors or delays in shipping.
EsteeLauder.com Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.
Rules & Regulations
Some items sold by EsteeLauder.com Online require special handling as specified by federal, state, and/or local regulations governing the transport of these items. In addition, the shipment of some products to certain locations may not be possible.
EsteeLauder.com Online is not responsible for any damage, defect, material difference or loss that occurs to goods delivered to a forwarding company. EsteeLauder.com Online is not responsible for providing a replacement or refund for any goods delivered to a forwarding company. If you choose to ship product(s) to a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. Damage must be reported prior to the forwarding company accepting the package. Once a package is received by a forwarding company, it is the responsibility of the forwarding company.
Alaska, Hawaii & Other US Territories
Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply as explained in Shipping Restrictions. EsteeLauder.com currently ships to the following U.S. Territories:
- • America Samoa
- • Guam
- • Northern Mariana Islands
- • Puerto Rico
- • U.S. Virgin Islands
Some locations in Alaska and Hawaii may take up to 14 business days. Orders shipped to U.S. Territories are delivered within 14-21 business days of the order’s ship date. Overnight and Second Day Priority shipping methods are not available for certain locations in Alaska, Hawaii and the U.S. Territories
*We regret we are unable to ship to Palau.
P.O. Boxes & APO/FPO/DPO Addresses
Most items may be shipped to P.O. Boxes and Military APO/FPO/DPO addresses, but some restrictions apply as explained in Shipping Restrictions. EsteeLauder.com currently ships to the following APO/FPO/DPO locations:
- • AA — Armed Forces America
- • AE — Armed Forces Europe
- • AP — Armed Forces Pacific
Orders shipped to P.O. Boxes are delivered within 6-14 business days with Standard shipping. APO/FPO/DPO addresses are delivered within 14-21 business days of the order’s ship date. Orders shipped to P.O. Boxes and APO/FPO/DPO addresses cannot be shipped by Overnight or Second Day shipping methods.
We’re sorry. We are currently unable to accept orders billed or shipped to destinations outside of the United States. We apologize for any inconvenience. To find EsteeLauder.com products near you, please visit our International Store Locator. Additionally, some EsteeLauder.com counters will internationally process phone orders.
To place an order internationally please visit:
- • EsteeLauder.ca for delivery in Canada
- • EsteeLauder.co.uk for delivery in the UK