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Holiday Shipping Timeline
We appreciate your understanding that due to the large volume of holiday orders, additional processing time may occur on standard ground orders.
Due to the Thanksgiving holiday, orders placed after 3PM ET on Wednesday, November 25th will begin processing on Friday, November 27th.
|Shipping Type||Place Order By|
|APO/FPO/DPO Military Locations & US Territories||Friday, Nov. 3, by 3pm ET|
|PO Boxes||Wednesday, Dec. 9, by 3pm ET|
|Standard Ground Service||Thursday, Dec. 17, by 3pm ET|
|2 Day Air||Sunday, Dec. 20, by 3pm ET|
|Overnight Air||Wednesday, Dec. 23, by 3pm ET|
|Ship Method||Shipping Time Frame|
|Standard||4 - 10 business days|
|2nd Day||2 business days|
|Overnight||1 business day|
Estée Lauder Online orders are shipped on business days (Monday - Friday, excluding major holidays).
Orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. Most 2nd day and Overnight orders placed by 3PM ET will be processed and shipped the same day, depending on product availability. A signature may be required upon delivery for Second Day and Overnight shipments. Expedited orders that contain products which are regulated for transport require extra handling and may be shipped the following business day.
Please Note: All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Orders shipped to P.O. Boxes are delivered within 6-14 business days. APO/FPO/DPO and U.S. Territories* are delivered within 14-21 business days of the order's ship date. Some locations in Alaska and Hawaii may take up to 14 business days.
Overnight and Second Day Service is not available for orders being shipped to P.O. Boxes or APO/FPO/DPO addresses, U.S. Territories, and some locations in Alaska and Hawaii.
*We regret we are unable to ship to Palau
Shipments to Forwarding Companies
Estee Lauder Online is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Estee Lauder Online is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.
Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.
Free Shipping and Returns
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