FOR BEAUTY ADVICE & RECOMMENDATIONS:
Mon.–Fri., 10am–10pm ET
Sat. & Sun., 12 pm–8pm ET FOR ORDER SUPPORT:
Mon.–Fri., 8am–Midnight ET
Sat. & Sun., 10am–10pm ET
Mon.–Fri., 8am–10pm ET
Sat. & Sun: 10am–8pm ET
Find your nearest store location hereLearn More
Thank You for Contacting Us
Thank you for taking the time to email us at Estee Lauder Online.
We wanted you to know that we have received your email and that your comments are important to us.
A member of our Estee Lauder Online Customer Care team will review your inquiry and respond to you as soon as possible.
Thank you for your interest in Estee Lauder.
Online Customer Care
*Please note - For time sensitive requests, such as order cancellations or address changes, please call us toll-free at 1-877-311-3883 for immediate assistance.
PLEASE NOTE: Your Internet Service Provider (ISP) or e-mail client may be using filters to block e-mail that may affect the receipt of e-mail from esteelauder.com. To be sure that our response reaches you, please consult the help section of your e- mail program or contact your ISP directly to see how to relax or remove the settings that filter or block e-mail. This will ensure that correspondence from esteelauder.com will be accepted. Additional Information is available in our FAQ section above. If you have further questions, please contact us at 877-311-3883.